Keflavik International Airport Car Rental

What do I need to know about driving in Iceland?

Driving in Iceland is the most rewarding and relaxing way to see the country. But with changeable weather, free-roaming livestock, and often unpaved roads, it may be a little different to driving in your home country. In our Icelandic driving guide you´ll discover what you need to know before you set off.

What documents do I need to present at the counter when I pick up my car?

You will need to present to our customer representative:

• Your normal driving license, issued by your country of residence (N.B. For license holders from the UK, where the driving license is issued in 2 parts, both parts of the license need to be presented) and held for at least one year. It will be requested at every rental. Note that your International Driving License is valid only if accompanied by your normal Driving License. Driving Licenses must be valid.
  
  
• Your passport will also be required according to Icelandic law for car rentals.
  
  
• Your valid credit card with an expiry date after the due check-in date or a valid Europcar charge card. If you use a Europcar prepaid voucher as means of payment (with a specified value or the mention 'Group & Days apply'), you must also present a credit card for those charges which have not been prepaid (such as extras, refueling charge, excess due in the event of damage to or loss of the rented vehicle).

What methods of payment are accepted by Europcar in Iceland?

• Credit Cards: We accept major credit cards: Mastercard, Visa, Diners Club, American Express. Credit cards are accepted to the limits authorized by the credit card company. Debit cards are NOT accepted at the time of reservation or rental.
  
  
• Europcar charge cards and Full Credit vouchers are accepted throughout the network; on their own, they permit the rental of most vehicle categories.
  
  
• Europcar prepaid vouchers (with a specified value or the mention Group Days Apply) are accepted as means of payment of the rental charges, but they must be accompanied by a credit card for the charges which have not been prepaid (extras, refueling charge, excess due in case of damage to or loss of the rented vehicle).

Do I need to check the condition of the vehicle prior leaving the location?

Yes, you have to check that the vehicle condition report reflects the actual vehicle condition. If an apparent defect is not listed, please proceed to a joint examination of the vehicle with our employee, in order to update the rental agreement.

May I use my credit card coverage?

Some credit cards may entitle their holders to a degree of cover for damage to, or loss of, the rental vehicle. We are happy to recognize such cards and for the card-holder, in such a case, not to avail himself of the protections set out above and to stand liable for any damage to, or loss of, our vehicle.

Please however be aware of the following:
If you choose to be covered by your card and decline our protections, you are also declining the recovery service from liable third parties.
The extent of coverage provided by credit cards varies and is usually subject to certain restrictions, in particular concerning the maximum length of rental and the type of vehicle which can be covered. We strongly advise you to contact your Credit Card organization before rental and provide details/proof of your coverage when arriving at the at the rental location.

Can I return the vehicle outside the location opening hours?

Yes, you may return your vehicle when the location is closed, but please check return facilities when picking up the car. That is to say, please ask if a key return box is available at the check-in station.

CAUTION: The vehicle will remain your responsibility until it has been checked by our representative.

Do I need to return the car with a full tank?

Vehicles are supplied with a full tank of fuel and you should return the vehicle with a full tank. Otherwise, you will be charged for missing fuel at the end of the rental. Our rates do not include fuel. Refueling charge applies.

Always make sure that you use the right type of fuel. Charges apply when incorrect fuel has been added to the rented vehicles fuel tank. This includes workshop hours and any damages to the vehicle’s mechanism. Towing cost and vehicle replacement related to breakdown or damage is the driver´s responsibility.